Spotless Support

Help with the Spotless phone app and the Spotless website.

If you work at a property that uses Spotless

Ask your manager or supervisor first: they set up your account, your work and your phone. If something in the app is not working, press App problem at the top of any screen and tell us what happened. It reaches us directly.

Managers, owners and auditors

Email support@spotlessplatform.com, or press Report a problem on any page of the website. We answer from 10 AM to 7 PM Indian Standard Time, Monday to Saturday, usually within a day.

Signing in

• Staff: your manager gives you a setup code. Scan it or type it, choose your name, then set a PIN. Forgot your PIN? Your manager can give you a new setup code.
• Managers, owners and auditors: sign in with your work email. Use *Forgot password* on the sign-in page to reset it.

Removing your account

Accounts are created and removed by the business you work for. To have yours removed, ask your employer, or email support@spotlessplatform.com with your name, the property and your phone number or email. See Deleting your account in the privacy policy for what is erased and what is kept.

Privacy

Read the Privacy Policy, or write to privacy@spotlessplatform.com. Grievance Officer: Priyanshu Volvotkar (priyanshu@spotlessplatform.com).

Starting Spotless at your property

Email hello@spotlessplatform.com.

Spotless is made by LEMONBYTE LLP (LLPIN ACM-5045), Margao, Goa, India.